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FAQs

Cricket Shop

FAQs

Here are the answers to some of the most frequently asked questions...

We charge a flat rate of AUD 15.00 for standard delivery Australia wide.

All orders will be processed and shipped on the next business day after the order is received. Parcels will be lodged with Australia Post from Monday to Friday (except public holidays). Depending on your location, please allow 5-10 business days for your order to reach you. If for any reason there may be a slight delay with processing your order you will be contacted as soon as possible to advise.

We follow the below hand knocking in process to knock all our bats:
1) Light sand.
2) Oil the bat and let it soak it overnight. Later on, proceed to tap up the bat with a light hammer.
3) Then with a heavy mallet till the bat is knocked to a desired finish.
4) Finally, bone the edges, a finish coat of oil and buff.

This depends upon the products customised, but we advise you to allow a minimum of 2-3 weeks.

There are no set rules when it comes to bat grains and their effect on performance. Our opinion is that the more grains, the better the performance but less durability. Bats with wider grains may not play quite as well but they do seem to last longer if prepared properly. A bat with 7-9 straight grains is a good compromise!

Yes, at the moment we dedicate ourselves to cricket 12 months of the year, and stay up-to-date with the changing trends and innovations within the sport. But in long term, we would definitely be stocking equipments/gears for other sports too.

We are fairly new in the market and have started out in 2014. We are proudly 100% Australian owned and operated company. We pride ourselves in providing exceptional customer service and quality of the products with great prices we deal in.

No, we leave this to the manufacturers to decide who they are going to sponsor.

Yes, you can call us on: 0433 190 037 , and we will be able to take orders everyday during business hours: 10:00AM – 8:00PM over the phone, you will just have to provide us with delivery and payment details.

 
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